Questions

Frequently asked questions

Everything about accuracy, setup, and billing in one place.

Accuracy & languages

Khmer and English today, including mid-sentence code-switching between the two. More languages are on the roadmap.
Around 98% for clear speech in normal indoor conditions across both languages. Accuracy improves further with a decent mic — see our mic guide.
Yes — VoizHub needs a working internet connection to transcribe and translate. A stable connection gives the most reliable results.

Hours & billing

Only active transcription time counts — the app isn't drawing from your balance while it's idle or the mic is muted.
You'll get a heads-up before you hit the limit. You can upgrade instantly, or wait for your hours to reset at the start of the next billing month.
Yes, at any time from inside the app. Changes apply at the start of your next billing cycle, and there's no lock-in contract.

Getting started

Windows today. Mac and mobile are next on the roadmap — join the waitlist from inside the app to get notified.
No — your laptop's built-in mic works. A USB or headset mic helps in noisy rooms. See the microphone guide on the homepage for setup tips.

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